HIPAA · HITECH · Salt Lake City · Park City

HIPAA-compliant AI systems for Salt Lake City healthcare. We come to you.

We build AI and automation for medical supply companies, practices, device makers and IPAs on a HIPAA-compliant tech stack, every platform under a BAA. Full auditing and near real-time intrusion detection are built in from the start. So the system is HIPAA and HITECH compliant by design, and auditable whenever you need to show your work.

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Free 30-minute conversation about how your business runs. Practical recommendations. No obligation.

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Built in, not bolted on

Compliance starts with what we build on.

Every healthcare system we build includes these four things. They aren't an upgrade, and they aren't added at the end.

01

A HIPAA-compliant tech stack

Every platform that touches patient data, from Microsoft Azure and AWS to Neon and Anthropic's API, runs under its own business associate agreement. We sign one with you too.

02

Full auditing

Access logs and audit controls on every system that touches patient data, so you can show who opened a record, who changed it and when. With maintenance, a HIPAA monitoring log comes to you every month.

03

Near real-time intrusion detection

The system checks for unusual activity at a short, set interval. When it finds some, it shuts off that user's access straight away and alerts your management and us on screen.

04

Encrypted, and only what’s needed

Data is encrypted in transit and in storage. The system keeps only the data its workflow needs, nothing more.

Our systems are designed to be HIPAA and HITECH compliant. Compliance also depends on how your organization uses the system, so we set the controls up with you and document them. We don't claim a certification, because HIPAA doesn't have one.

See it in a live build: the sales tracking system for a medical supply company, or how we handle security and backups.

Where the work gets stuck

Your core system handles the transaction. The work that decides your margin happens around it: intakes and reorders that stall, sales nobody can attribute, reports that take days, and records chased from other organizations.

We’ve built this layer for healthcare companies. Here are two examples. For one, NikoHealth stayed the billing system and we built the controlled process around it; intake and reorder now need 30% fewer offshore staff. For the other, Brightree stayed the backend system and we built the real-time sales tracking its reports couldn’t give; reporting went from more than 5 days a month to under 30 minutes.

  • Intakes and reorders that stall without anyone noticing
  • Sales and channel results reported days late, and weeks after the fact
  • Orders billed before the documentation is complete
  • Outside records that arrive after the visit they were needed for
How we help

Everything your core system leaves to your staff.

For medical supply and DME companies, practices, device manufacturers and IPAs across the Wasatch Front and Back. Tap any one to see what it does and a worked example. Your team keeps control of clinical and quality decisions.

For any healthcare organization

Brightree, NikoHealth and your EHR hold the data. What they don’t give you is the view or the tool your team actually needs: a controlled intake process, sales and channel tracking, churn analysis, real-time reporting, an app for reps in the field. We build those on your core system’s data, so your team works from numbers and tools that didn’t exist before, without replacing anything.

Example

A medical supply company’s sales manager spends days each month pulling reports from the billing system to see which reps and referral sources are producing, and the numbers are weeks old by the time they’re done.

Orders and statuses are pulled from the billing system into a separate database and matched to reps, offices and marketing channels. Managers get a live dashboard, including which channels bring in patients who stop ordering, and reps see the status of every order on their phone.

What we automate
  • Core system data pulled by API or RPA
  • Rep, office and channel attribution
  • Churn analysis by channel
  • Live dashboards and a rep phone app
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For practices and clinics

Records from hospitals, labs and other practices are matched to the right patient and upcoming visit as they arrive. Anything still missing ahead of the visit gets a follow-up drafted for staff, and uncertain matches go to a person.

Example

A specialty practice sees patients whose outside imaging reports arrive by fax after the appointment.

Incoming faxes and portal documents are matched to the patient and their next visit. Reports still missing two days out get a request to the other office, drafted for staff to send.

What we automate
  • Fax and portal document intake
  • AI patient and visit matching
  • Requests to other offices for staff review
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For medical supply and DME companies

Each order is checked for the prescription, the documentation the payer requires and proof of delivery before it's billed. Anything missing goes back to the referring office or the delivery team, and the claim waits until the file is complete.

Example

A home medical equipment supplier has claims denied because a signed order or delivery ticket is missing from the file.

Before billing, each order is checked against that payer's documentation list. Missing items go back to the referring office or the driver, and the claim waits until the file is complete.

What we automate
  • Documentation checklist by payer
  • Missing-document requests
  • Billing hold until complete
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For practices, suppliers and imaging centers

The information each payer asks for is gathered from the chart or order and checked against that payer's requirements for staff to review and submit. Every request is tracked to a decision. Payers still decide on their own timeline.

Example

An imaging center resubmits prior authorizations because a payer keeps asking for details that were in the chart all along.

Each request starts from that payer's checklist, filled from the chart with gaps flagged. Staff review before it's sent, and a denial comes back with the reason attached.

What we automate
  • Payer checklist filled from the chart
  • Gap flags for staff review
  • Submission tracking
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For IPAs and health plans

Provider credentialing files are tracked against your delegation standards: licenses, certifications and expiration dates, with re-credentialing flagged well ahead and oversight reports assembled from records that are already complete.

Example

An IPA prepares for a health plan's delegation audit by pulling credentialing files together by hand.

Each provider's file is checked against the credentialing checklist as documents arrive, expirations are flagged months ahead, and the audit file is built from complete records.

What we automate
  • License and expiration tracking
  • Checklist checks against delegation standards
  • Audit file assembly
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For medical device manufacturers

Complaints arriving by email, call notes and distributor reports are logged, matched to the device and lot, and routed into your complaint and corrective action process, with a time-stamped record of every step.

Example

A small device manufacturer's complaints land in a shared inbox, and some aren't logged until someone notices.

Each complaint is logged with the device, lot and reporter, flagged for quality to review for reportability, and routed with the evidence attached. Every step keeps a time-stamped record.

What we automate
  • AI complaint intake from email and notes
  • Device and lot matching
  • Time-stamped audit trail
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More on healthcare automation →

Why in person

A healthcare process is easier to see than to describe.

Watching an intake coordinator work for ten minutes shows where the order really stalls. No patient record has to leave the room for that.

So the review happens at your office, and so does the handover.

  1. 01

    A free review at your office

    Thirty minutes on one recurring process: how it runs today, where it stalls, and who ends up handling it.

  2. 02

    A BAA and a scoping call

    If it's worth doing, we sign a BAA, map the process and the data it touches, and give you a fixed-price proposal.

  3. 03

    A build beside your core system

    On the HIPAA-compliant stack, in cloud accounts your organization owns, with auditing and intrusion detection switched on before any patient data flows.

  4. 04

    Handover where you work

    We walk your team through it at your office, audit logs included, and leave the documentation behind.

When something goes wrong

In healthcare, the edge cases matter most. So anything clinical, urgent, unclear or quality-related goes to a person, and nothing we build makes a clinical or reportability decision.

  • Uncertain patient, provider or device matches go to staff, never filed on a guess
  • Payer submissions, releases of information and complaint decisions are reviewed by people first
  • Messages to other offices, providers and patients use wording you approve
  • If a connection fails, work falls back to the queue your team already uses
Works with what you already have

The simplest automation that works.

Your core systems are worth keeping. We work alongside them on the records and requests that come from outside your organization.

  • Your EHR or practice management
  • Brightree
  • NikoHealth
  • Quality management systems
  • Credentialing platforms
  • E-fax and referral inboxes
  • Payer portals
  • Clearinghouses
  • More+

Where we'd leave things alone. EHRs and patient engagement tools already handle scheduling, check-in and patient messaging, DME billing platforms manage orders and claims, and quality systems hold device records well. We check what you have first, and work on the handoffs still left to your staff.

  1. 01

    Configure what you have

    Your platform may already do it. It just isn't set up for how you work.

  2. 02

    Connect your systems

    Tools that work fine on their own, joined so nobody retypes between them.

  3. 03

    Replace a narrow tool

    Where a costly subscription does a small, stable job, owning a replacement can win.

  4. 04

    Build custom

    When an important workflow needs something no product does at a sensible price.

The economics

Run your own numbers, four ways.

Time saved isn't money saved unless something changes. So this keeps four kinds of benefit apart, and never counts the same hours twice.

What would automating this be worth to you?

7 short questions about the time your team spends chasing records, orders, authorizations and credentialing documents, one at a time, each with what to enter and why we ask. Skip any you don't know. Your answers stay in your browser.

Your answers are worked out in your browser and never leave this page.

Question 1 of 7

Add up the time your intake, records, billing and quality staff spend chasing records, orders, authorizations and credentialing documents. Count checking for updates, calling and texting people, retyping details and searching for documents. A rough guess is fine.

hours a week

Why we ask: It's the starting point for working out how much time automation could give back.

Free workflow review

Where should we come?

Free 30-minute conversation about how your business runs. Practical recommendations. No obligation.

Please don't include patient records or other health information. We don't need them for a review.

We only use what you send to reply to you. Read the privacy notice.

We respond within one business day. Rather talk now? Call (435) 243-5808.

Where we work

The Wasatch Front and Back, at your office.

The free review, the scoping call and the handover can all happen at your office. Video works for everything in between.

  • Salt Lake City
  • Park City
  • Heber City
  • Summit County
  • The Wasatch Front
  • The Wasatch Back
  • North Davis
  • South Davis
  • West Jordan
  • Sandy
  • Draper
  • Lehi
  • American Fork
  • Provo

For us, the Wasatch Front runs from North Davis down to Provo. Somewhere else in Utah? Ask. If it's a reasonable drive, we'll still come to you, and video calls work anywhere.

Our Utah office

Park City, UT

1090 Center Dr
Park City, UT 84098

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Park City sits between the Wasatch Front and the Wasatch Back, so most of the area is an easy drive.

Also in Utah: AI marketing · AI automation · Fractional AI Automation Director

FAQ

Questions people ask

Do you build HIPAA-compliant AI systems in Salt Lake City and Park City?
Yes. Loque Logic builds AI and automation systems for medical supply companies, practices, device manufacturers and IPAs across Salt Lake City and the rest of the Wasatch Front from North Davis to Provo, plus Park City, Heber City, Summit County and the Wasatch Back. We're based in Park City and meet clients at their own offices.
What makes your AI systems HIPAA and HITECH compliant?
Every system is built on a HIPAA-eligible tech stack, with each platform that touches patient data, Microsoft Azure, AWS, Neon and Anthropic's API among them, under its own BAA, and we sign a BAA with you. Data is encrypted in transit and in storage, every access is logged, and intrusion detection is built in. Our systems are designed to be HIPAA and HITECH compliant; compliance also depends on how your organization uses the system, so we set the controls up with you and document them.
Can we audit who accessed patient data?
Yes. Every system that touches patient data has access logs and audit controls, so you can see who opened a record, who changed it and when. With maintenance, you also get a HIPAA monitoring log every month.
How does the intrusion detection work?
The system checks for unusual activity at a short, set interval. When it finds some, it shuts off that user's access straight away and alerts your management and Loque Logic on screen, so a problem is contained while someone looks into it.
Do we have to replace Brightree, NikoHealth or our EHR?
No. Your core system stays where it is and keeps handling orders, claims and billing. We build the process, reporting and tools around it, reading and writing its data through its API, or through RPA where the API can't.
Do we need to share patient records for the free workflow review?
No. The review is about how a process runs, not about any patient. We look at the workflow with you at your office, and nothing with patient information needs to leave the building.
How much does a healthcare automation project cost?
A typical automation build is $3,000 to $12,000. That’s a typical range, not a quote. Your fixed price comes out of scoping, and it can be less or more depending on how complex the work is. Projects are fixed-price, with room for small adjustments and a written change order for anything bigger. Ongoing support is optional and usually $250 to $3,000 a month.
We're a supplier, manufacturer or IPA, not a practice. Does this apply?
Yes. Medical supply companies, device manufacturers, IPAs and health plans chase the same kind of outside paperwork, under different rules. We design around the ones that apply to you, and your compliance lead checks how it's set up.
Will prior authorizations come back faster?
Not necessarily, and we won't promise that. Payers decide on their own timeline. What changes is the time your staff spend preparing, checking and chasing each request.

Need AI your compliance officer can sign off on?

Tell us where your office is and which process slows your team down. We'll come and look at it with you, free, and show you how the auditing and intrusion detection would work for it.

Book a Review at Your Office

Free 30-minute conversation about how your business runs. Practical recommendations. No obligation.

Not sure where to start? That's what the free call is for. We'll walk through how your business runs and find the easiest wins, the places where automation and AI agents can take work off your team first.

Prefer to talk? Call (435) 243-5808 about your workflow, or .