The questions buyers ask, answered plainly.
Each answer comes first, in a few lines, then the detail. Including the times the honest answer is not to build anything.
Has AI made custom software affordable for small businesses?
Yes. AI now writes and tests much of the routine code, so a build takes far fewer hours. The deciding factor has shifted from price to choosing a partner who can make it work in a real business.
Read the full answer →How much does automation cost for a small business?
With Loque Logic, a typical automation project costs $3,000 to $12,000, quoted at a fixed price before work starts. Ongoing support usually runs $250 to $3,000 a month. The first conversation, a free workflow review, costs nothing.
Read the full answer →Is it cheaper to build custom software or pay for SaaS?
Usually SaaS, when a product already fits the job. Custom software costs less only when you're paying for far more than you use, or when no product handles the step your team still does by hand.
Read the full answer →Can I automate this with the software I already have?
Often, yes. Most business software already does more than it's set up to do, so the first step is checking what yours can do. Connect your tools next, and build a custom step only where neither covers the job.
Read the full answer →When should a small business not build custom software?
Don't build custom when a product already fits, when the workflow is rare or still changing, or when the savings don't clearly cover building and running it. Very small businesses are often better off with a well set-up off-the-shelf tool.
Read the full answer →What happens to my custom software if the developer disappears?
It keeps running, as long as it lives in your own accounts, is documented and is built on standard tools. Then another developer can read the repository and carry on. If any of those are missing, you have a problem.
Read the full answer →Who owns the code when you hire someone to build software?
It depends on the contract, so read it before you sign. Some developers keep ownership and license the software back to you. With Loque Logic, you own the code outright once the final invoice is paid, with no licence fees.
Read the full answer →What can AI agents actually do for a small business today?
AI agents read messy information, like emails, documents and call notes, and turn it into the next step: matching it to the right job or client, drafting a reply, or flagging what's missing. People still approve anything consequential.
Read the full answer →How do you train an AI agent on our business?
An AI agent is trained with five things: your rules written down, real examples from your business as the test set, your documents to read from, guardrails it can't cross, and review loops that feed corrections back in.
Read the full answer →What does it cost to build an AI agent for a small business?
With Loque Logic, a typical build with an AI agent inside it costs $3,000 to $12,000, quoted at a fixed price after scoping. That covers the build, the training and the parallel run. Afterward you pay only model usage and hosting.
Read the full answer →Who manages an AI agent after it's built?
You choose. You own the agent, so your own people can run it from the runbooks. Or Loque Logic manages it: ongoing support for one agent, usually $250 to $3,000 a month, or a fractional AI Automation Director for the whole program.
Read the full answer →How do medical supply companies control their intake and reorder process?
With a process layer beside the billing system: set stages from referral to shipment, a checklist that has to be complete before a patient moves on, and a manager's approval for any exception, recorded. The billing system keeps the order.
Read the full answer →How do you attribute DME orders to marketing channels?
Capture every lead with its channel before it reaches the billing system, store it in your own database, and match the billing system's order statuses back to it. Then leads, shipments, churn and returns all roll up by channel.
Read the full answer →How do you measure patient churn by referral channel at a DME company?
Tag every patient with the channel they came in through, and keep that tag as long as they're a patient. Then churn, returns and time on therapy compare channel by channel, not just the first order.
Read the full answer →How should a medical supply company track sales rep performance?
Tie every order to its rep, referring office and marketing channel the moment it arrives, then show it live: pace against goal, ship rate, returns and commissions. Billing system reports can answer it too, but slowly and weeks late.
Read the full answer →What is manual work costing your business?
Repetitive admin, missed follow-ups and disconnected systems take time away from running your business. Bring us one process that slows your team down. We'll help you understand what could improve, how much time you could recover, and what it might cost to implement.
Get My Free Workflow ReviewFree 30-minute conversation about how your business runs. Practical recommendations. No obligation.
Not sure where to start? That's what the free call is for. We'll walk through how your business runs and find the easiest wins, the places where automation and AI agents can take work off your team first.
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