Bespoke Executive AI Assistant

We build and run the system for you.

You don't get software and a login. You get an assistant that already knows your priorities, drafts replies that sound like you, protects your calendar, and makes sure nothing you committed to quietly disappears.

Book the first conversation See the three plans
We own the part that never gets done
Setup Tuning Ongoing refinement Fixing drift Keeping it right
The problem you already know about

You've already tried a tool for this.

It's sitting in a browser tab right now, half configured, doing maybe a tenth of what it promised.

Not because the software is bad. Because getting it to actually work takes hours nobody has — and the person who most needs it is the person least able to spend an afternoon writing rules and training it on their own writing.

So the inbox keeps filling. The follow-ups keep slipping. And the thing that was supposed to save time became one more thing to manage.

The alternative most people consider

Hiring an assistant.

That works. It also costs real money, takes months, and still leaves gaps.

  • $40K–$150Kper year for an executive assistant
  • Monthsto train one to be useful
  • Zerocoverage at 6am or on a Sunday
What we do

We build and run the system for you.

We do the setup, the tuning, and the ongoing refinement. When it drifts, we fix it. When your business changes, we change it.

SetupTuningOngoing refinementFixing drift
01

Discovery

We look at how your email, calendar and follow-ups actually work today. On Custom Reserve this produces a documented map of your operation — most practices have never had one.

02

Build

Rules, routing and voice modelling configured around your business. On Reserve, voice training runs on your last six to twelve months of sent mail.

03

Staged deploy

It goes in piece by piece, so nothing breaks while it's going in. One week for Select, four to eight for a full custom build.

04

Refinement

Monthly, every two weeks, or a weekly call — depending on your plan. This is the part that never happens when you buy software.

One thing we want to be clear about

Nothing goes out under your name without your approval. Ever.

The system drafts. You approve. There is no mode where it decides on its own to answer a client, respond to a partner, or send anything at all on your behalf. We don't offer that, and we're not planning to.

Your name and your relationships are not worth the risk — and any vendor comfortable with that risk is telling you something about how they'll treat the rest of your data.

System drafts You approve It sends
The three plans

Three levels. One of them isn't a plan at all.

Select and Reserve are productized — fast to deploy and consistent. Custom Reserve is a build, designed around how your operation actually runs.

PLAN ONE

Select

Know what matters
High-end personalized solution

Your inbox, sorted and prioritized. You open your email already knowing what needs you.

  • Classification and smart foldering
  • Spam, noise and newsletter suppression
  • Importance and urgency scoring
  • Daily priority digest
  • Unsubscribe hygiene
  • Protected focus blocks on your calendar
Deploys in About 1 week
  • OnboardingOne session
  • RefinementMonthly tuning
  • SupportWithin 2 business days
  • Accounts1 inbox
See pricing
Most chosen
PLAN TWO

Reserve

Act on what matters
Semi-custom / bespoke solution

Everything in Select, plus the system starts doing the work instead of just organizing it.

  • Replies drafted in your actual voice, queued for one-click approval
  • VIP routing, so the people who matter never wait
  • Tasks pulled out of email automatically
  • Scheduling, rescheduling and conflict resolution handled
  • Meeting notes and summaries, with action items extracted and assigned
  • A monthly allowance of genuinely handwritten cards
Deploys in 2 to 3 weeks, staged
  • Onboarding2–3 sessions plus voice training
  • RefinementEvery two weeks
  • Support1 business day
  • Accounts1 inbox, 1 calendar
See pricing
PLAN THREE

Custom Reserve

So nothing falls through
Custom-built bespoke solution

Not a bigger version of Reserve. It's a build — and it starts with a real discovery process.

  • Meeting prep briefs before every call, with full relationship context and open items
  • Calendar audit and time analysis
  • Commitment tracking, so everything you promised gets closed out
  • Waiting-on tracking, so everything others owe you gets chased
  • CRM sync
  • Vendor and subscription renewal tracking
Deploys in 4 to 8 weeks, staged
  • OnboardingFull discovery, works with your assistant
  • RefinementWeekly call
  • SupportSame day, priority
  • AccountsUp to 2 inboxes, 2 calendars
What makes it custom
Custom Reserve

Then the part that makes it yours.

01Custom escalation logic

Not a generic urgency score. Rules built around what actually constitutes an emergency in your business — a filing deadline, a payer denial, a key client going quiet for eleven days, a specific name in a subject line.

02Custom assignment and routing

Who handles what, encoded. Which paralegal owns which matter type, which biller handles which payer, what goes to the office manager, what waits for the weekly review. Most things shouldn't reach you at all.

03Custom process flows

Multi-step workflows that mirror how your business actually moves work, start to finish. Intake through conflict check through engagement letter. Referral through insurance verification through pre-visit packet.

04Custom analytics and reporting

Built around the numbers you actually manage by — response time by client tier, matter activity aging, referral source performance, payer correspondence aging — delivered in the format and on the schedule you'll actually read.

Every Custom Reserve engagement starts with a real discovery process and produces a documented map of how your operation currently works. Most practices have never had one. It's useful before we automate a single thing.

At a glance

What's in each plan.

Feature SelectKnow what matters ReserveAct on what matters Custom ReserveNothing falls through
Email
Classification and smart foldering
Spam, noise and newsletter suppression
Importance and urgency scoring
Daily priority digest
Unsubscribe hygiene
VIP routing and escalation—
Replies drafted in your voice—
Task extraction from email—
Calendar
Protected focus blocks
Scheduling and booking coordination—
Conflict resolution and rescheduling—
Meeting prep briefs——
Calendar audit and time analysis——
Meetings and follow-through
Meeting notes and summaries—
Action item extraction and assignment—
Commitment tracking——
Waiting-on tracking——
CRM sync——
Vendor and subscription renewal tracking——
The Handwritten Layer
Handwritten cards included—10 / month20 / month
Handwritten letters included——5 / month
Automatic post-meeting thank-you——
Request address for custom sends—
Custom build
Documented workflow map——
Custom escalation logic——
Custom assignment and routing——
Custom process flows——
Custom analytics and reporting——
Industry configuration——
Service
Onboarding1 session2–3 sessions plus voice trainingFull discovery, works with your assistant
RefinementMonthlyEvery two weeksWeekly call
Support response2 business days1 business daySame day, priority
Accounts covered1 inbox1 inbox, 1 calendarUp to 2 inboxes, 2 calendars
Time to deployAbout 1 week2–3 weeks, staged4–8 weeks, staged
Add-ons
Regulated Practice Layer—AvailableAvailable
Additional inbox or calendarAvailableAvailableAvailable
Travel coordination workflowsAvailableAvailableAvailable
Additional custom development——Available

Scroll the table sideways to compare all three plans.

The Handwritten Layer

The one part of this you can actually hold.

Reserve and Custom Reserve include a monthly allowance of handwritten cards, and Custom Reserve includes handwritten letters. They look like what they are: something a person took the time to send.

Real pen, real ink, written by machine rather than printed.

At Custom Reserve, qualifying external meetings can trigger a thank-you card automatically, drawn from a template library you approve once during onboarding. You'll get a weekly digest of what went out. There's also a dedicated address you or your assistant can email when you want something specific sent.

Included each month
  • SelectNot included
  • Reserve10 cards
  • Custom Reserve20 cards · 5 letters
  • Extra pieces$3 per card · $5 per letter

You set the ceiling

You tell us how many extra pieces per month we can send without asking. Past that, we email you for approval. Nobody gets a surprise invoice.

Who we build for

Built around your industry, not a generic template.

Legal and healthcare are where we've built the most, because the deadlines are real and the compliance obligations aren't optional. The same approach works anywhere the work is relationship-driven and the follow-through matters.

Legal

Deadlines, matters and privilege

Anything referencing a filing, hearing or date escalates the moment it lands. Everything else files itself by client and matter number.

  • Deadline and docket escalation
  • Matter-based routing and filing
  • Privilege-aware handling
  • Zero data retention available
See the legal build

Healthcare

PHI, referrals and payers

Protected health information is detected and held inside the compliant path. Referrals, prior authorisations and payer correspondence get tracked to closure.

  • PHI detection and routing
  • Referral intake and source tracking
  • Prior authorisation tracking
  • HIPAA-ready with a signed BAA
See the healthcare build

Professional services

Finance, consulting, agencies and firms

No pre-built industry configuration yet, but the same engine underneath. If your work runs on inboxes, calendars and commitments, we scope it during discovery.

  • Custom escalation and routing rules
  • Process flows mapped to how you work
  • Zero data retention available
  • Scoped on a Custom Reserve build
Talk to us about your practice
If your data can't leave

The Regulated Practice Layer.

For practices with real compliance obligations, we offer this as a paid add-on. Depending on your situation you take one path or the other — they are two different configurations, and they aren't combinable.

Path one

Zero data retention

Prompts and responses are never stored. The usual choice for legal, finance and HR work.

Path two

HIPAA-ready

A signed Business Associate Agreement, with documented retention rules. The path for practices handling PHI.

$250 / month on Reserve · $400 / month on Custom Reserve
Why we charge for it. Zero retention at the model layer means nothing if the meeting recorder, CRM and mail vendor all retain data. An honest end-to-end claim means auditing every vendor in the chain — which is work, and which is why it isn't bundled free.
What's included
  • Zero data retention or HIPAA-ready configuration
  • DPA or BAA as applicable
  • A restricted, vetted tool stack — every vendor in the chain checked for how they handle retention
  • Documented retention and deletion rules by data type
  • Audit logging
  • A written data flow map

The document worth having on its own

A written map showing exactly where your information travels and what is kept at each step. Most practices need one for their own compliance posture and can't produce it.

Why us

Loque is run by operators, not consultants.

Chris Barbieri has spent over twenty years running companies rather than advising them — CEO, CRO and COO across healthcare, marketing, professional services and software.

Along the way he taught himself to build the systems those companies ran on: the databases, the CRMs, the automations. At one healthcare supply company he built the tools that automated patient intake, inside a HIPAA-regulated operation.

Automation projects don't fail because the technology doesn't work. They fail because someone built something that didn't match how the business actually runs, or broke something that was working fine. We've been on the receiving end of that.

30%
reduction in intake workload, with errors nearly eliminated, inside a HIPAA-regulated operation
Keeping your business running comes first. Optimization comes second.
What it costs

Setup, monthly, and what prepaying saves you.

Prepaying reduces both numbers. Quarterly takes 30% off setup and 10% off monthly. Semi-annual cuts setup in half and takes 20% off monthly.

Select
Know what matters
Your inbox, sorted and prioritized
  • PlanSetupMonthly
  • Month to month$1,000$300
  • Quarterly$700$270
  • Semi-annualWhat most people take$500$240
Deploys in about a week Setup-fee guarantee
Start with Select
Most chosen
Reserve
Act on what matters
Drafts in your voice, calendar handled, meetings captured
  • PlanSetupMonthly
  • Month to month$2,500$650
  • Quarterly$1,750$585
  • Semi-annualWhat most people take$1,250$520
Includes 10 handwritten cards Founding rates available
Start with Reserve
Custom Reserve
So nothing falls through
Discovery, a documented workflow map, and a build around your operation
  • PlanSetupMonthly
  • Month to month$5,000$2,000
  • Quarterly$3,500$1,800
  • Semi-annualWhat most people take$2,500$1,600

Every engagement includes discovery and a documented workflow map, up to three custom process flows, one escalation matrix, up to two custom reports, and one industry configuration. Anything beyond that is scoped and quoted separately before we build it.

Scope an engagement
Everything else you can bolt on
  • Regulated Practice Layer$250/mo Reserve · $400/mo Custom Reserve
  • Additional inbox or calendar$150 / month
  • Travel coordination workflows$200 / month
  • Extra handwritten pieces$3 per card · $5 per letter
  • Additional custom developmentQuoted before we build
Our guarantee

If you're not saving real hours by month two, we refund your setup fee.

Claimable through the end of month two. Any prepaid months you haven't used convert to credit you can put toward anything we do.

Limited availability

Additional discount for founding clients.

We're taking on a limited number of founding clients at reduced pricing, and those rates are permanent for as long as you stay with us. In exchange we ask for honest feedback, a testimonial once you've used it for a couple of months, and the ability to talk about the results.

Permanent rates Reserve and Custom Reserve only Custom Reserve builds are capacity limited
Ask about founding rates
Where to start

The first conversation is short and free.

We'll look at how your email, calendar and follow-ups actually work right now, and tell you honestly whether this makes sense for you and which plan fits. If it doesn't make sense, we'll say so.

  • A straight read on where your time is actually going.
  • A recommendation on Select, Reserve or a custom build — including "none of these yet".
  • If you're not saving real hours by month two, we refund your setup fee.
Prefer email? Reach us directly at questions@loquelogic.com
We'll only use your details to follow up about your enquiry. No spam, ever.